Petfinder Quality

To submit a concern regarding a shelter or rescue group on Petfinder please complete this form.

Please include any information you feel we should be aware of and know that your concern will be submitted directly to our Shelter Outreach department. If you would like to direct our attention to a particular pet profile or news article, please be sure to include the direct link.

Petfinder is a free web service for independent animal shelters and rescue groups to post their adoptable pets. We do have requirements in order for organizations to post their pets on our site and we do our best to ensure that our members continue to meet these requirements. However, please note that our members are independent organizations and Petfinder does not have any official authority over their operations or pets. We strive to provide the highest quality service to our visitors and do look into each concern we receive, however we cannot guarantee resolutions as we are limited to evaluating an organization’s eligibility for Petfinder membership.

Please note our FAQs at the bottom of the page for more information on frequently asked questions.

Thank you for helping us maintain Petfinder's community!

FAQ