ASPCA, National Shelter Outreach
The Purpose of Volunteer Management
AN EFFECTIVE VOLUNTEER MANAGEMENT SYSTEM IS ONE THAT:
- Attracts people from all segments of the area’s population to volunteer positions.
- Offers volunteers important, meaningful, and satisfying work that matches their interests, skills, talents, and time availability, and the opportunity to meet relevant community needs.
- Dovetails the needs of volunteers to the needs of the organization, streamlining positions as necessary to accommodate volunteers.
- Provides volunteers with clear, understandable position assignments and reporting methods.
- Orients volunteers to animal protection, the organization’s mission and their contribution to it.
- Provides training commensurate with the task to be done and the knowledge and talents of the volunteer.
- Establishes a trust relationship between volunteers and employed staff.
- Establishes a mutually productive work relationship between volunteers and employed staff.
- Establishes a climate that encourages volunteer satisfaction, self-motivation, and retention through a program of individualized support and performance appraisal.
- Provides ongoing feedback on volunteer performance.
- Values and appreciates the contribution of each volunteer.
© 2001 ASPCA
424 East 92nd Street
New York, NY 10128-6804