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Adopt-a-Shelter-Cat Month SpotBot® Pet Sweepstakes FAQ

When is the sweepstakes?

The sweepstakes begins on June 3, 2009 and ends on July 1, 2009.

Who can enter?

Any legal U.S. resident who is 18 years of age or older at the time of entry and has Internet access as of June 3, 2009, may enter.

How do I enter?

Visit www.petfinder.com/bissell to access the Sweepstakes entry page. Complete and submit the online entry form. Completed entries must be received by 11:59pm ET on the last day of the Submission Period to be included.

How often may I enter?

There is a limit of one entry per person/email address.

What are the prizes?

One (1) BISSELL SpotBot® Pet Compact Deep Cleaner. Actual retail value $129.99.
One (1) years supply of Pet Stain & Odor Remover formula. Actual retail value $34.00.
One year's supply is equal to six (6) 32-ounce bottles of Pet Stain & Odor Remover formula and two (2) 32-ounce bottles of Oxy Gen 2® formula.

When and how will the winners be selected?

Winners will be chosen at random by contest administrator and will be announced on July 8, 2009.

How will I know if I've won?

The winners will be contacted by email after the entry period. If you'd like to know who won, just mail a self-addressed, stamped envelope to be received by July 31, 2009, to: BISSELL Adopt a Shelter Cat Month SpotBot Pet Sweepstakes Winners List, P.O. box 16385, Tucson, AZ, 85732

What are my chances of winning?

Your chances of winning a prize will depend on the total number of eligible entries received.

By entering the Contest will I automatically win something?

No there is no prize just for entering.

I have a friend who wants to enter. Can he or she still participate even though the contest has started?

Yes! Your friend may enter once a day at www.petfinder.com/bissell through July 1, 2009.

How many people can enter the contest?

The contest has an ongoing registration, so it is difficult to say, but there is no maximum number.

Why is the contest only available to US residents?

Different rules and regulations associated with games of chance in other countries make it difficult to administer contests and games outside the United States.

What should I do if I can't reach the Sweepstakes Web pages when I try to visit?

Come back and try again another time! Many Internet sites experience "traffic jams" from time to time. Refreshing the page may help. However, if you have problems connecting to all Web sites, contact your system administrator; you may have a problem at your end.

I'm having trouble entering the Sweepstakes. My computer seems to be too slow or times out repeatedly. What should I do?

From time to time, the Internet experiences heavy periods of traffic. The slowdown in the registration process is often caused by a large number of consumers trying to register for the Sweepstakes at the same time. If you are experiencing "time-outs" while trying to register, we suggest that you wait a few minutes or try again at a later time.

I'm a Macintosh user. Will I have trouble entering the Sweepstakes?

No, the Sweepstakes is equally accessible through Macs and PCs.

Where can I send feedback about the Sweepstakes?

You can send general feedback and suggestions to online_sweepstakes@discovery.com.

What if I have read all of the FAQs and I'm still having a problem entering?

If you are still encountering difficulties entering, you can send an e-mail to online_sweepstakes@discovery.com to inform us of your question. Please make sure you include a detailed description of your situation, your full name and the type of browser you use. We will make every effort to get to the bottom of any technical questions that may arise. Please see Official Sweepstakes Rules for more details, legal disclosures and entry requirements.

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