Software Finder - Shelter Buddy Pro
Upfront Cost: From $3,500
About The Company
| Company Name: |
Shelter Buddy |
| Contact Name: |
Mark Townend |
| Address: |
600 Townsend St |
| City: |
San Francisco |
| State/Province: |
CA |
| Zip/Postal Code: |
94103 |
| Sales Phone: |
1866 539 6589 |
| Fax Number: |
415 622 0013 |
| Tech Support Number: |
1866 223 3201 |
| Website: |
shelterbuddy.com |
| Email: |
mtownend@shelterbuddy.com |
| Number of years in Business: |
10+ |
| Number of years program has been in use: |
5 |
| Is there a demo available? |
Yes |
| Number of groups using the program: |
50-100 |
About Their Clients
Markets the software is geared towards:
- Large full service organizations
- Mid-sized groups
- Small organizations doing primarly adoptions and intake (rescue
groups, foster based)
Average Size of Organizations Using Software:
| Number of Computers: |
20 |
| Number of Animals Handled per Year: |
12,000 |
Software Tech Specs
| Equipment required to run software: |
As our product is web based, minimal hardware is required, as long as you can get on the internet you can use our software. There is no need to purchase expensive servers etc. A fast internet connection produces best performance |
| Web Based? |
Web based software |
| Network? |
Client-server |
| Batch Import? |
Yes |
Does your report generating
feature require third party software?
No
Does your program interface
with other desktop or server software, such as: Excel, Crystal
Reports, mapping software, etc.?
Interacts with common microsoft suite of products, e.g. Excel, Word, As this is designed on the one of the latest internet friendly platforms it is compatible with most other applications.
Does your program communicate
with the software of
other vendors, such as microchip registration databases, pet
insurance
registration, etc.?
Yes
Can your program import scanned
bar codes?
Yes
Software Pricing Structure
Upfront Cost: From $3,500
Optional Module #1
| Name: |
Lost and Found Web s |
| Description: |
The Public Access web site module (PAWS) provides a public interface with your database that people can post thier lost or found animals along with animals for adoption, evacuation animals or owner to owner adoptions |
| Cost: |
from$4,000 |
Optional Module #2
| Name: |
from |
| Description: |
|
| Cost: |
|
| Is there an Annual Fee? |
from $800 |
| Is there a cost for data conversion? |
$140 per hr |
| Is on-site training available? |
Yes |
| On-site training cost? |
Included |
Service and Support
Types of customer support available:
- Manned call center
- Voicemail system/message center
- Remote access
- Email
- On-line interactive
| Per Hour Support Fee: |
Included |
| Support Hours: |
24/7 |
| Most Commons Support Issues: |
Extra ideas - report enhancements |
| Average Resolution Time: |
1 day |
| Version Upgrade Rate: |
monthly |
| Patch Release Rate: |
monthly |
In Their Own Words
Why should organizations purchase
your shelter software program?
Shelter Buddy Pro is a comprehensive program that handles all the animal and people records and activities in one system, including such things as fundraising, automated animal uploading to web sites and over 48 other modules. It is based on the latest programming platforms making it easy to interface with most other applications especially those that are designed for the internet. Because it is web based it is cheaper to maintain than the other traditional systems in the market and you do not need to spend huge amounts of money on servers and associated operating system software. As long as you can get on the internet you can operate Shelter Buddy from anywhere in the world! We provide 24 hour 7 day telephone support as we realize the animal business never stops. As this program was developed by another animal not for profit organization any profits made go directly back into animal welfare activities with a particular focus on education.Shelterbuddy PRO was the FIRST WEB BASED Program to automatically upload to PETFINDER.com over 3 years ago and was the FIRST program to provide specific one touch ASSILOMAR and MADDIES Fund grant reporting
Are there any incentives you
would like to provide to Petfinder.com members for purchasing
your program?
No incentives offered
for Petfinder.com members.
Are there any incentives you
would like to provide to PetWhere users for purchasing your
program?
No incentives offered for PetWhere users.
Features
Kennel Management
| Feature |
Basic |
Add On |
| Transport |
 |
 |
| Foster Care |
|
|
| Transfer |
|
|
| Euthanasia |
|
|
| Lost & Found |
|
|
| Intakes |
|
|
| Outcomes |
|
|
| Adoption |
|
|
| Wildlife Intake/Release |
|
|
Animal Profile
| Feature |
Basic |
Add On |
| History/Profile |
|
|
| Behavior Evaluation/Training |
|
|
Person Profile
| Feature |
Basic |
Add On |
| Adopter History/Profile |
|
|
| Scheduling |
|
|
| Staff Management |
|
|
| Volunteer Management |
|
|
Medical
| Feature |
Basic |
Add On |
| Spay/Neuter |
|
|
| Treatments |
|
|
| Medication |
|
|
| Medical History |
|
|
Identification
| Feature |
Basic |
Add On |
| Licensing |
|
|
| Microchips |
|
|
| Rabies Tags |
|
|
Field Service
| Feature |
Basic |
Add On |
| Citations |
|
|
| Quarantines |
|
|
| Permit Issuance |
|
|
| Field Service Calls |
|
|
Accounting
| Feature |
Basic |
Add On |
| Inventory |
|
|
| General Ledger |
|
|
| Cash Receipts |
|
|
| Retail Operations |
|
|
| Trap Loan/Retrieval |
|
|
| Bar Coding |
|
|
Petfinder Export
| Feature |
Basic |
Add On |
| Petfinder Export |
|
|
Reports
| Feature |
Basic |
Add On |
| Customizable Reports |
|
|
| Standard Reports |
|
|
Donor Management
| Feature |
Basic |
Add On |
| Donations |
|
|
| Membership |
|
|
| Donors |
|
|
Misc
| Feature |
Basic |
Add On |
| Imaging |
|
|
| Password Protected Access |
|
|
| Dispatch |
|
|
| Multiple Locations |
|
|
| Cruelty Complaints |
|
|
| Calendar |
|
|
| Memos |
|
|
| Remote Operations |
|
|
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