Software Finder - Shelter Management System
Upfront Cost: $4,500
About The Company
| Company Name: |
Multiple Options, Inc. |
| Contact Name: |
Kenneth Hudson |
| Address: |
P.O. Box 9507 |
| City: |
Providence |
| State/Province: |
RI |
| Zip/Postal Code: |
02940 |
| Sales Phone: |
(401) 480-6655 |
| Fax Number: |
(808) 566-0669 |
| Tech Support Number: |
(401) 480-6655 |
| Website: |
www.multiop.com |
| Email: |
Sales@multiop.com |
| Number of years in Business: |
10+ |
| Number of years program has been in use: |
5 |
| Is there a demo available? |
No |
| Number of groups using the program: |
10-50 |
About Their Clients
Markets the software is geared towards:
- Large full service organizations
- Mid-sized groups
- Small shelter based programs w/limited activities (1 or 2
a.c.o.s)
Average Size of Organizations Using Software:
| Number of Computers: |
8 |
| Number of Animals Handled per Year: |
15,000 |
Software Tech Specs
| Equipment required to run software: |
No special equipment. Contemporary desktops. Hardware specification for both large and small systems is available on request. |
| Web Based? |
Not web based |
| Network? |
Both Network and Client-server |
| Batch Import? |
Yes |
Does your report generating
feature require third party software?
No
Does your program interface
with other desktop or server software, such as: Excel, Crystal
Reports, mapping software, etc.?
Our front-end is written in Microsoft Access. It can interface with all of the above. We have a built-in interface with Microsoft MapPoint included in the basic system.
Does your program communicate
with the software of
other vendors, such as microchip registration databases, pet
insurance
registration, etc.?
Yes
Can your program import scanned
bar codes?
Yes
Software Pricing Structure
Upfront Cost: $4,500
Optional Module #1
| Name: |
Dispatching |
| Description: |
Designed specifically for Animal Control, this module makes managing field operations a breeze. Partial Feature List· Provides initial data collection front-end to the Complaints module. · Manages dispatching of Animal Control Officers and records information regarding date and time: Received, Dispatched, Arrived, and Cleared.· Stores information regarding; Parties and their Narratives, Dispositions, Employees, Animals Transported, and any Contact History.· Address History on demand.· Fully integrated with the Follow-up system.· Microsoft MapPoint integration – Map open calls for service, help officers find addresses, route efficiently by optimizing call route. Determine en-route distances and times.· Includes a full complement of comprehensive activity reports. |
| Cost: |
$1,500 |
Optional Module #2
| Name: |
Licensing |
| Description: |
Full license managment system. Automatically create renewal and replacement licenses, renewal applications. Full letter series as wells as pending citation lists. Record reasons and follow-up on held license applications. AUto generate "Unable to Process" letters and much more. Full integrated with adoptions and follow-up. |
| Cost: |
$1,200 |
Optional Module #3
| Name: |
Kennel Managment |
| Description: |
The primary purpose of this module is to provide shelter management with graphical information regarding kennel capacity and utilization in both summary and detail forms. Block diagrams of kennel areas represent pens and are color-coded to show each pen's status; Available, Occupied, Reserved, or Out of Service. Selecting a pen will display the animal(s) in that pen, selecting an animal will display detailed information and images of the animal. Summarized information includes current capacity percentages and current inventory by animal type. Supporting functions include pen history, by animal or pen, and disease tracking throughout the facility. |
| Cost: |
$1,200 |
Optional Module #4
| Name: |
(Many others) |
| Description: |
Many more modules are available. Prices listed above are for our MSDE version, SQL Server prices are higher. |
| Cost: |
|
| Is there an Annual Fee? |
NO |
| Is there a cost for data conversion? |
Yes |
| Is on-site training available? |
Yes |
| On-site training cost? |
$800/day + expe |
Service and Support
Types of customer support available:
- Manned call center
- Remote access
- Email
- On-line interactive
| Per Hour Support Fee: |
$15%/year |
| Support Hours: |
8am - 6pm |
| Most Commons Support Issues: |
Issues found in new modules |
| Average Resolution Time: |
Minutes to hours |
| Version Upgrade Rate: |
Quarterly |
| Patch Release Rate: |
ASAP |
In Their Own Words
Why should organizations purchase
your shelter software program?
After extensive work with top shelter managers, we have come to recognize and appreciate just how much paperwork, follow-up, and effort actually goes into running an Animal Control/Animal Shelter facility.A great deal of effort has also gone into leveraging the computer’s abilities to assist you in streamlining day-to-day tasks as well as the management of your shelter, with this program. This system offers a complete shelter management solution - from intake through adoption. The program maintains comprehensive records addressing all areas of animal care. Medical information regarding assessment, treatments, vaccinations, etc., is maintained for each animal. A whole module is dedicated solely to the monitoring and control of quarantined animals and bite cases. Behavior assessments as well as domestic evaluations can be performed as required. Legal information such as licensing, the recording of dog bites, complaints lodged against owners as well as pets, any animal-related convictions, special breed registrations, and compliance with spay/neuter requirements is also accommodated.The intuitive user interface makes using the program fast and easy. You never have to traverse trees of menus to reach the section you want or find the data you need. Integration, automation, and cross-referencing are central to this software’s design.For example, upon request, when entering a new stray animal or "Found Report", the system will process open lost reports and display a list of potential candidate matches. Conversely, entering a "Lost Animal" report will cause the system to automatically query the "Animal" and "Found Report" records for any potential matches.Another example of integration is in our adoption module. During the adoption process the record of the person applying for the adoption will be checked for any prior adoptions, prior surrenders, complaints or convictions recorded against them. This feature empowers the shelter to make an informed decision, based on documented facts, as to whether to approve the adoption or not. Our Petfinder, Pets911, and 1-800-save-a-pet integration also help get animals adopted by making it so easy to publish them to these fine sites.The management side of the program will assist you in areas such as cash receipts by automatically maintaining an audit trail that makes revenue tracking a breeze.A supply inventory system, with complete transaction support, is also provided.A full suite of management reports not only drastically reduces your workload but also helps to document the contribution your shelter makes to your community. Adding users, maintaining system tables, generating new reports, etc., is left completely open and accessible to the administrative user.Our software was designed with your future in mind. We will continue to develop new modules and enhancements that will extend our programs features and functionality making your job, like our software, easier, faster, and better.
Are there any incentives you
would like to provide to Petfinder.com members for purchasing
your program?
No incentives offered
for Petfinder.com members.
Are there any incentives you
would like to provide to PetWhere users for purchasing your
program?
No incentives offered for PetWhere users.
Features
Kennel Management
| Feature |
Basic |
Add On |
| Transport |
 |
 |
| Foster Care |
|
|
| Transfer |
|
|
| Euthanasia |
|
|
| Lost & Found |
|
|
| Intakes |
|
|
| Outcomes |
|
|
| Adoption |
|
|
| Wildlife Intake/Release |
|
|
Animal Profile
| Feature |
Basic |
Add On |
| History/Profile |
|
|
| Behavior Evaluation/Training |
|
|
Person Profile
| Feature |
Basic |
Add On |
| Adopter History/Profile |
|
|
| Scheduling |
|
|
| Staff Management |
|
|
| Volunteer Management |
|
|
Medical
| Feature |
Basic |
Add On |
| Spay/Neuter |
|
|
| Treatments |
|
|
| Medication |
|
|
| Medical History |
|
|
Identification
| Feature |
Basic |
Add On |
| Licensing |
|
|
| Microchips |
|
|
| Rabies Tags |
|
|
Field Service
| Feature |
Basic |
Add On |
| Citations |
|
|
| Quarantines |
|
|
| Permit Issuance |
|
|
| Field Service Calls |
|
|
Accounting
| Feature |
Basic |
Add On |
| Inventory |
|
|
| General Ledger |
|
|
| Cash Receipts |
|
|
| Retail Operations |
|
|
| Trap Loan/Retrieval |
|
|
| Bar Coding |
|
|
Petfinder Export
| Feature |
Basic |
Add On |
| Petfinder Export |
|
|
Reports
| Feature |
Basic |
Add On |
| Customizable Reports |
|
|
| Standard Reports |
|
|
Donor Management
| Feature |
Basic |
Add On |
| Donations |
|
|
| Membership |
|
|
| Donors |
|
|
Misc
| Feature |
Basic |
Add On |
| Imaging |
|
|
| Password Protected Access |
|
|
| Dispatch |
|
|
| Multiple Locations |
|
|
| Cruelty Complaints |
|
|
| Calendar |
|
|
| Memos |
|
|
| Remote Operations |
|
|
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