Software Finder - ARK/Online
Upfront Cost: $29.95/month
About The Company
| Company Name: |
ARK Software |
| Contact Name: |
Tom Schmick |
| Address: |
6556 Willowick |
| City: |
Findlay |
| State/Province: |
OH |
| Zip/Postal Code: |
45840 |
| Country: |
USA |
| Sales Phone: |
800.543.3647 |
| Fax Number: |
|
| Tech Support Number: |
800.543.3647 |
| Website: |
www.arksoftwareonline.com |
| Email: |
info@arksoftware.com |
| Number of years in Business: |
10+ |
| Number of years program has been in use: |
2 |
| Is there a demo available? |
Yes |
| Number of groups using the program: |
10-50 |
About Their Clients
Markets the software is geared towards:
- Mid-sized groups
- Small shelter based programs w/limited activities (1 or 2
a.c.o.s)
- Small organizations doing primarly adoptions and intake (rescue
groups, foster based)
Average Size of Organizations Using Software:
| Number of Computers: |
2 |
| Number of Animals Handled per Year: |
2000 |
Software Tech Specs
| Equipment required to run software: |
Any computer connected to the Internet and a browser |
| Web Based? |
Web based software |
| Network? |
Client-server |
| Batch Import? |
Yes |
Does your report generating
feature require third party software?
No
Does your program interface
with other desktop or server software, such as: Excel, Crystal
Reports, mapping software, etc.?
Export to Excel, Link to Mapping Software
Does your program communicate
with the software of
other vendors, such as microchip registration databases, pet
insurance
registration, etc.?
No
Can your program import scanned
bar codes?
Yes
Software Pricing Structure
Upfront Cost: $29.95/month
| Is there an Annual Fee? |
$0 |
| Is there a cost for data conversion? |
$0 |
| Is on-site training available? |
No |
| On-site training cost? |
|
Service and Support
Types of customer support available:
- Manned call center
- Voicemail system/message center
- Remote access
- Email
- On-line interactive
| Per Hour Support Fee: |
$0 |
| Support Hours: |
7am-11pm |
| Most Commons Support Issues: |
|
| Average Resolution Time: |
|
| Version Upgrade Rate: |
|
| Patch Release Rate: |
|
In Their Own Words
Why should organizations purchase
your shelter software program?
ARK/Online is a new software service from a major Shelter Software vendor which provides full features of a large Shelter Software Application at a bargain basement price. No long term commitment, tech support and data backups included, pay as you go. Automatic program upgrades included.
Are there any incentives you
would like to provide to Petfinder.com members for purchasing
your program?
No incentives offered
for Petfinder.com members.
Are there any incentives you
would like to provide to PetWhere users for purchasing your
program?
No incentives offered for PetWhere users.
Features
Kennel Management
| Feature |
Basic |
Add On |
| Transport |
 |
 |
| Foster Care |
|
|
| Transfer |
|
|
| Euthanasia |
|
|
| Lost & Found |
|
|
| Intakes |
|
|
| Outcomes |
|
|
| Adoption |
|
|
| Wildlife Intake/Release |
|
|
Animal Profile
| Feature |
Basic |
Add On |
| History/Profile |
|
|
| Behavior Evaluation/Training |
|
|
Person Profile
| Feature |
Basic |
Add On |
| Adopter History/Profile |
|
|
| Scheduling |
|
|
| Staff Management |
|
|
| Volunteer Management |
|
|
Medical
| Feature |
Basic |
Add On |
| Spay/Neuter |
|
|
| Treatments |
|
|
| Medication |
|
|
| Medical History |
|
|
Identification
| Feature |
Basic |
Add On |
| Licensing |
|
|
| Microchips |
|
|
| Rabies Tags |
|
|
Field Service
| Feature |
Basic |
Add On |
| Citations |
|
|
| Quarantines |
|
|
| Permit Issuance |
|
|
| Field Service Calls |
|
|
Accounting
| Feature |
Basic |
Add On |
| Inventory |
|
|
| General Ledger |
|
|
| Cash Receipts |
|
|
| Retail Operations |
|
|
| Trap Loan/Retrieval |
|
|
| Bar Coding |
|
|
Petfinder Export
| Feature |
Basic |
Add On |
| Petfinder Export |
|
|
Reports
| Feature |
Basic |
Add On |
| Customizable Reports |
|
|
| Standard Reports |
|
|
Donor Management
| Feature |
Basic |
Add On |
| Donations |
|
|
| Membership |
|
|
| Donors |
|
|
Misc
| Feature |
Basic |
Add On |
| Imaging |
|
|
| Password Protected Access |
|
|
| Dispatch |
|
|
| Multiple Locations |
|
|
| Cruelty Complaints |
|
|
| Calendar |
|
|
| Memos |
|
|
| Remote Operations |
|
|
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