Software Finder - ARMS
Upfront Cost: $1,350
About The Company
| Company Name: |
Business Computing |
| Contact Name: |
Dave Luepke |
| Address: |
2418 Via Bonita |
| City: |
Carrollton |
| State/Province: |
TX |
| Zip/Postal Code: |
75006 |
| Sales Phone: |
(972) 417-1050 |
| Fax Number: |
|
| Tech Support Number: |
(972) 417-1050 |
| Website: |
www.youramerica.net |
| Email: |
spot1975@earthlink.net |
| Number of years in Business: |
10+ |
| Number of years program has been in use: |
10+ |
| Is there a demo available? |
Yes |
| Number of groups using the program: |
10-50 |
About Their Clients
Markets the software is geared towards:
- Large full service organizations
- Mid-sized groups
- Small shelter based programs w/limited activities (1 or 2
a.c.o.s)
- Small organizations doing primarly adoptions and intake (rescue
groups, foster based)
Average Size of Organizations Using Software:
| Number of Computers: |
5 |
| Number of Animals Handled per Year: |
4000 |
Software Tech Specs
| Equipment required to run software: |
A Windows PC. (Not available for Macintosh.) |
| Web Based? |
Not web based |
| Network? |
Network access |
| Batch Import? |
No |
Does your report generating
feature require third party software?
No
Does your program interface
with other desktop or server software, such as: Excel, Crystal
Reports, mapping software, etc.?
Excel, Crystal Reports, Word, and others.
Does your program communicate
with the software of
other vendors, such as microchip registration databases, pet
insurance
registration, etc.?
No
Can your program import scanned
bar codes?
No
Software Pricing Structure
Upfront Cost: $1,350
Optional Module #1
| Name: |
Call for Details |
| Description: |
Field, Licensing, Traps, Donations |
| Cost: |
|
| Is there an Annual Fee? |
$275 to 575 |
| Is there a cost for data conversion? |
yes |
| Is on-site training available? |
Yes |
| On-site training cost? |
$500/day + exp |
Service and Support
Types of customer support available:
- Manned call center
- Voicemail system/message center
| Per Hour Support Fee: |
$275+ /yr |
| Support Hours: |
M-F 7a-6p |
| Most Commons Support Issues: |
Improperly configured Windows |
| Average Resolution Time: |
Less than 1 day |
| Version Upgrade Rate: |
Variable. |
| Patch Release Rate: |
As needed. |
In Their Own Words
Why should organizations purchase
your shelter software program?
ARMS is proven to be a reliable way to manage a variety of animal-related information at a reasonable cost. ARMS manages records in these areas: sheltering, licensing, field activity, trap loans, donations, and lost & found.ARMS does not require any special hardware or network configuration, and does not use ODBC or other support-intensive database connections.ARMS has clear, understandable screens which allow people to quickly and easily know what to do in order to do their work.Many commonly-needed reports are built in, so the user only has to specify starting and ending dates for the data they want. Custom reports can be created by the client or by Business Computing.Telephone support is very inexpensive, mostly because most clients have very few questions and rarely have a problem.The low annual Update & Maintenance fee ensures that new features will continue to be added, and that everyone will always have the newest version.As a result, people who want comprehensive software at a reasonable cost and with low annual fees should seriously consider ARMS.
Are there any incentives you
would like to provide to Petfinder.com members for purchasing
your program?
No incentives offered
for Petfinder.com members.
Are there any incentives you
would like to provide to PetWhere users for purchasing your
program?
No incentives offered for PetWhere users.
Features
Kennel Management
| Feature |
Basic |
Add On |
| Transport |
 |
 |
| Foster Care |
|
|
| Transfer |
|
|
| Euthanasia |
|
|
| Lost & Found |
|
|
| Intakes |
|
|
| Outcomes |
|
|
| Adoption |
|
|
| Wildlife Intake/Release |
|
|
Animal Profile
| Feature |
Basic |
Add On |
| History/Profile |
|
|
| Behavior Evaluation/Training |
|
|
Person Profile
| Feature |
Basic |
Add On |
| Adopter History/Profile |
|
|
| Scheduling |
|
|
| Staff Management |
|
|
| Volunteer Management |
|
|
Medical
| Feature |
Basic |
Add On |
| Spay/Neuter |
|
|
| Treatments |
|
|
| Medication |
|
|
| Medical History |
|
|
Identification
| Feature |
Basic |
Add On |
| Licensing |
|
|
| Microchips |
|
|
| Rabies Tags |
|
|
Field Service
| Feature |
Basic |
Add On |
| Citations |
|
|
| Quarantines |
|
|
| Permit Issuance |
|
|
| Field Service Calls |
|
|
Accounting
| Feature |
Basic |
Add On |
| Inventory |
|
|
| General Ledger |
|
|
| Cash Receipts |
|
|
| Retail Operations |
|
|
| Trap Loan/Retrieval |
|
|
| Bar Coding |
|
|
Petfinder Export
| Feature |
Basic |
Add On |
| Petfinder Export |
|
|
Reports
| Feature |
Basic |
Add On |
| Customizable Reports |
|
|
| Standard Reports |
|
|
Donor Management
| Feature |
Basic |
Add On |
| Donations |
|
|
| Membership |
|
|
| Donors |
|
|
Misc
| Feature |
Basic |
Add On |
| Imaging |
|
|
| Password Protected Access |
|
|
| Dispatch |
|
|
| Multiple Locations |
|
|
| Cruelty Complaints |
|
|
| Calendar |
|
|
| Memos |
|
|
| Remote Operations |
|
|
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