Software Finder - ARK Software
Upfront Cost: $995.00
About The Company
| Company Name: |
ARK Software |
| Contact Name: |
Tom Schmick |
| Address: |
6556 Willowick Rd |
| City: |
Findlay |
| State/Province: |
OH |
| Zip/Postal Code: |
45840 |
| Sales Phone: |
800.543.3647 |
| Fax Number: |
|
| Tech Support Number: |
800.543.3647 |
| Website: |
www.arksoftware.com |
| Email: |
info@arksoftware.com |
| Number of years in Business: |
10+ |
| Number of years program has been in use: |
10+ |
| Is there a demo available? |
Yes |
| Number of groups using the program: |
250-500 |
About Their Clients
Markets the software is geared towards:
- Large full service organizations
- Mid-sized groups
- Small shelter based programs w/limited activities (1 or 2
a.c.o.s)
- Small organizations doing primarly adoptions and intake (rescue
groups, foster based)
Average Size of Organizations Using Software:
| Number of Computers: |
3 |
| Number of Animals Handled per Year: |
5,000 |
Software Tech Specs
| Equipment required to run software: |
any Windows PC |
| Web Based? |
Not web based |
| Network? |
Network access |
| Batch Import? |
No |
Does your report generating
feature require third party software?
No
Does your program interface
with other desktop or server software, such as: Excel, Crystal
Reports, mapping software, etc.?
MS Excel, MS Word, Text Files, PDF Files, Image Files
Does your program communicate
with the software of
other vendors, such as microchip registration databases, pet
insurance
registration, etc.?
No
Can your program import scanned
bar codes?
Yes
Software Pricing Structure
Upfront Cost: $995.00
Optional Module #1
| Name: |
Annual Support |
| Description: |
Annual Support Agreement |
| Cost: |
$195/yr |
Optional Module #2
| Name: |
Multimedia Train CD |
| Description: |
Self running and interactive training CD |
| Cost: |
$195 |
| Is there an Annual Fee? |
optional |
| Is there a cost for data conversion? |
$100 |
| Is on-site training available? |
Yes |
| On-site training cost? |
$400/day+expens |
Service and Support
Types of customer support available:
- Manned call center
- Voicemail system/message center
- Remote access
- Email
- On-line interactive
| Per Hour Support Fee: |
$30 |
| Support Hours: |
7am-6pm es |
| Most Commons Support Issues: |
data errors, report mods |
| Average Resolution Time: |
2 hrs |
| Version Upgrade Rate: |
2 years |
| Patch Release Rate: |
3 x year |
In Their Own Words
Why should organizations purchase
your shelter software program?
ARK Software has proven to be the easiest to use, most reliable, comprehensive, and affordable software solution for many shelters. Custom modifications and data conversions are available and reasonably priced. Since 1987 ARK Software has been providing the best products and services to shelters and animal control agencies nationwide.Developed in the widely popular and efficient Visual FoxPro database system, ARK Software is designed as an "open" system, providing all users with complete access to a data dictionary describing all tables and fields and making all standard report forms easily customizable by the user.Data export to MS Excel and Web Sites are built in, as are customizable reports developed with Crystal Reports. All data fields are filterable and custom queries and reports are easy to create and save. Lookup values - such as breeds, colors, fees - are maintained by the users with unlimited values.Network operation is designed into ARK Software from the beginning and there is no additional charge for adding workstations. Performance is fast and reliable, even using fairly large data sets (500,000+ animals).Priced at $995, with hundreds of shelters running ARK every day, ARK Software is a great value. Initial purchase includes 90 days of unlimited technical support so you can get up and running quickly. Addional Annual Support Agreements are only $195 for unlimited email, telephone, and remote access support.ARK Software is a great believer in "try before you buy" and always provides free "live" demo copies of ARK on the web site at http://www.arksoftware.com or on CD by calling 800.543.DOGS (3647). The demos are fully functional copies of ARK Software for you to evaulate how it will work for your agency.
Are there any incentives you
would like to provide to Petfinder.com members for purchasing
your program?
No incentives offered
for Petfinder.com members.
Are there any incentives you
would like to provide to PetWhere users for purchasing your
program?
No incentives offered for PetWhere users.
Features
Kennel Management
| Feature |
Basic |
Add On |
| Transport |
 |
 |
| Foster Care |
|
|
| Transfer |
|
|
| Euthanasia |
|
|
| Lost & Found |
|
|
| Intakes |
|
|
| Outcomes |
|
|
| Adoption |
|
|
| Wildlife Intake/Release |
|
|
Animal Profile
| Feature |
Basic |
Add On |
| History/Profile |
|
|
| Behavior Evaluation/Training |
|
|
Person Profile
| Feature |
Basic |
Add On |
| Adopter History/Profile |
|
|
| Scheduling |
|
|
| Staff Management |
|
|
| Volunteer Management |
|
|
Medical
| Feature |
Basic |
Add On |
| Spay/Neuter |
|
|
| Treatments |
|
|
| Medication |
|
|
| Medical History |
|
|
Identification
| Feature |
Basic |
Add On |
| Licensing |
|
|
| Microchips |
|
|
| Rabies Tags |
|
|
Field Service
| Feature |
Basic |
Add On |
| Citations |
|
|
| Quarantines |
|
|
| Permit Issuance |
|
|
| Field Service Calls |
|
|
Accounting
| Feature |
Basic |
Add On |
| Inventory |
|
|
| General Ledger |
|
|
| Cash Receipts |
|
|
| Retail Operations |
|
|
| Trap Loan/Retrieval |
|
|
| Bar Coding |
|
|
Petfinder Export
| Feature |
Basic |
Add On |
| Petfinder Export |
|
|
Reports
| Feature |
Basic |
Add On |
| Customizable Reports |
|
|
| Standard Reports |
|
|
Donor Management
| Feature |
Basic |
Add On |
| Donations |
|
|
| Membership |
|
|
| Donors |
|
|
Misc
| Feature |
Basic |
Add On |
| Imaging |
|
|
| Password Protected Access |
|
|
| Dispatch |
|
|
| Multiple Locations |
|
|
| Cruelty Complaints |
|
|
| Calendar |
|
|
| Memos |
|
|
| Remote Operations |
|
|
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